Reviews

I have lived in a rental property managed by Luna Move for over a year now. They have been very professional, supportive, helpful and friendly since we viewed the property, through our move and any time we have reached out to them. Any questions or issues have been dealt with promptly and politely. If I decide to move in the future, I’m sure I would approach them before any other property management company.

After having a break from renting for about 5 years, my husband and I were quite honestly dreading searching for a home, especially somewhere as competitive as Bristol is at the moment! Although we met the requirements, a lot of other agents just didn’t return our calls, even to say that the properties had been let.

When we contacted Luna Move regarding one of their properties, they quickly got us booked in for a viewing. When I arrived for the viewing, I was shown around by Kate, who was really chatty and friendly and recommended that I should act fast if interested. When I entered the building, I could instantly tell that the landlord really cared about maintaining the property, which led me to put in an application on my way home! The application and referencing were all done online, and both Sarah and Charlotte in the office were very communicative and supportive during the whole process. When we got the confirmation of acceptance, we were over the moon. Moving in day also went very smoothly, and we were given everything we needed to get settled, including a manual for the property, photographic inventory, meter readings, deposit scheme confirmation etc.

Since moving in to the property, we have only had to contact Luna Move once to ask if the landlord would be happy to put up some coat hooks. This was also dealt with really quickly, so we feel pretty supported as tenants here! I wouldn’t hesitate to recommend Luna Move to anyone, whether you are looking to rent or have your property managed. Thanks guys!

Excellent service from the team at Luna Move! Made the move seamless.

Great agency company who give all their time and are super friendly. Give all details and options possible on viewings and cover all basis.

I recommend Luna Move to every individual whoever is looking for a place to rent as a new comer to the city I was well looked after by the team and to mention Sarah was extremely helpful to show me the space which is absolutely beautiful and close to the sea and park, extremely well designed and organised space, very attentive team and can be reached at any given time with 101% response rate as expected. Thank You

Charlotte at Luna worked tirelessly to ensure my daughter and her friend got their first rental a great experience thank you very much 😊

I highly recommend Luna Move. Throughout my whole process they have been so helpful and kept me informed at every single step of the way. Every one of the ladies were very professional and delivered on their promises. A great friendly independent company that you can rely on.

Everyone has been so helpful I’ve had a great experience! Thank you

Moving home can be stressful, but Luna Move made everything as simple and easy as possible. I was kept informed of what was happening every step of the way, and they helped to make a potentially stressful time as easy as possible……I would highly recommend them to anybody.

Brilliant & friendly team to deal with.
Much better than your mainstream letting agent.
Made everything easy in managing my property for Me.
Will 100% recommend.
Thanks again all 🙂

Recently rented through Luna Move and the staff have made the whole process really clear and easy advising and helping me through each stage of the process. Once in I had a couple of minor issues with the property that I wanted addressing and this was done very quickly and efficiently which I was very pleased with. All the staff are very helpful, friendly and genuine too which was really nice.
I am no in a lovely place having had a nice easy experience to get me here.
I would highly recommend.

Very quick and efficient with any problem never gives up until everyone is satisfied keep up the great work ☺️

I have found the team at Luna move very professional and supportive to both the tenant and landlord throughout the onboarding process. The team worked tirelessly to foresee and huge influx of viewings. Well recommended if you are in the market for a managed service for your property

Great service all around! Every detail that needed taking care of was looked after by Sarah!
Highly recommended 👌