The renting process with Luna Move

At Luna Move we believe in offering support to all our clients. We want you to be fully informed on the process of renting a home and offer a step by step guide on how the process works.

Book a viewing

Contact us to arrange a viewing on the property you are interested in, we will liaise with the occupier of the property and agree a date and time that suits you both for an accompanied viewing. We will be punctual and meet you outside the property.

Finding your new home

How exciting! You’ve found a property you like. This is now the Let Agreed stage of the process but remains subject to contract. This is when you will pay a holding deposit equivalent to a weeks rent and begin the reference and right to rent checks.

The referencing process

The referencing process will be carried out by a third party. A credit check, employment references and landlord references for each tenant will be obtained. At this stage you will also be required to provide documentation to confirm your identity and proof of residency.

Booking and preparing for moving day

Good news! You have passed the referencing process and we can proceed and book your move in date. This will need to be a mutually convenient date for you and the landlord, and it must be no longer than 4 weeks after you began the referencing process. You will receive an email with your tenancy agreement and other documentation to read, sign and return prior to your move in date. You will also receive a request for the first months rent and deposit along with our bank details to make this payment, we must receive this at least 24 hours prior to your move in date.

Move in day

It’s move in day! We will meet you at the property at an agreed time to read the inventory, take opening meter readings and hand over the keys to your new home. You will receive an email with a welcome handbook which will provide you with further information to assist with your move in and the rest of your tenancy.

Going Forward

Once you have settled in, if you have any queries at all Luna Move will be happy to help.